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Do I need a referral?No, a referral for privately paid therapy is not required. Just reach out via our contact page to discuss the next steps.
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What is your cancellation policy?We ask that you provide 48 hours notice for cancellations. After this time a 50% session rate cancellation fee will apply. Full fee will be charged for failure to attend without notice.
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Are sessions confidential?In short, yes. Unless you are at risk to yourself or another person, or I am legally obligated to via a subpoena. I take notes on the record keeping system, Halaxy. Your privacy and confidentiality is of utmost importance. We will go through this is detail in the first session.
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Can I claim on Medicare or Private Health Insurance?No, at this stage we do not offer rebates via Medicare or Private Health Insurance.
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What qualification do you have?Bachelor of Social Work with Honours. This is a 4 year degree. I have also completed further training in a number of treatment modalities listed on the 'Home' page on the website.
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Are you a psychologist?No, I am a social worker who has worked in the mental health field since 2013. A social worker and a psychologist have different undergraduate degrees. Both can provide psychological therapies in a range of modalities depending on their post graduate training and professional development. All mental health professionals will have a difference lense depending on their ongoing professional development, training, life experience and interests.
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What payment methods are available?As I am a small business I am currently only taking bank transfers and cash.
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How do I provide feedback, complaints or compliments?If you wish to provide feedback, you can contact us on Ph: or e-mail jesssextontherapy@gmail.com
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